Te Tomokanga (Resource Consents Portal) Launch
On Thursday 8th December, the Resource Consents Committee as part of the wider Treaty & Strategic Relationships (TSR) Team released the pilot version of Te Tomokanga, the Rūnanga’s new Resources Consents Portal to planners in the Ngāti Toa Rangatira rohe. This pilot is the first stage of a collaborative project with the IT Team that has taken 18 months of wānanga, building and development. It is the first portal of it’s kind throughout the mōtū (nation) with hopes to develop it further and include other types of permits, triages and maps.
Te Tomokanga guides those applying for a resource consent within Ngāti Toa Rangatira’s rohe in how and when to engage with Ngāti Toa. The most exciting and innovative part of the tool is the back-end, which allows Rūnanga staff who process consents to interact with applicants, gather information, collate data reports and much more all in one place – more formally known as a CRM (Customer Relationships Management).
The Resource Consents Committee receive anywhere between 20-50 consents a week from different applicants and councils all over our rohe. “Our committee all have other mahi on so we try to spend a couple of hours a week processing consents but sometimes we just don’t have the time,” says Anahera Nin, our Senior Policy Advisor who manages the Resource Consents space. “Implementing this tool into our mahi cuts our administrative work in half, identifies trends through reporting to gauge how much time we’re spending engaging with applicants, and ultimately helps us transition what is systemically quite a reactive space into a more proactive space.”
If you’re interested and wish to understand and learn how to navigate this tool, please watch the recording here. If you have any further questions, comments or suggestions, please email us at resource.consents@ngatitoa.iwi.nz.
Key Info:
This is a pilot portal to help us continue testing the tool.
This new consents portal is for applicants to utilise to engage with us.
This does not change council notification processes on the council side.
It will take time to fully transition to this new system - we are doing work internally to transfer current consents to new system. The more applicants directed to our new portal the easier it will be for us to transition.